We are processing the case

The case has now been submitted to us, and will be processed by a case worker.

You can see what date we have reached in our case waiting list on the page When will my case be processed.

Insufficient submission

If there are deficiencies in the submission, we will contact the one who has sent  the notification. We will then provide you with information on what you need to do to correct the deficiencies, or have the case reviewed again. If there is a deadline for when you must submit the correct or additional information, we will state this in our information.

Have you not heard from us?

The reason for this may be that the notification has not been submitted, or that it has not been signed.